Delivery Preparation Guide

Before you place your order, some important points must be considered. Please follow this guide to ensure happiness when receiving your order.

1. You need to precisely measure your product

Either for a sofa or a new bed, the first thing that comes up to your mind is to measure the height, depth, and width of the product before you place your order and get it delivered. This step is important to make sure that your order can fit through your threshold, hallway, and stairs with no obstructions.

2. Threshold measurement

Next, you need to accurately measure your door threshold and make sure there is enough space for the sofa or the bed to stand upright. This happens by measuring the height and the width of your door threshold. You also need to make sure that there are no obstructions that might prevent the door from getting fully opened or getting the product into your home.

3. Hallway measurements

Considering your entrance hall is another important point. You need to measure the narrowest point of your hallway and make sure that the product has an adequate space as we move it through the hallway. You also need to make sure that there are not any obstructions in the hallway and remove any valuable items that might stand in our way.

4. Stairs measurements

Measuring stairs is also important to get your order delivered with happiness. You will need to make sure that your order can fit through your stairs by comparing the product’s dimensions to the narrowest point of your stairs. If you are in doubt about your product fitting, please feel free to contact us on 02034416160 and discuss what kind of bespoke customizations we can make to your order.

5. Do you have a lift?

If you have a lift in your property, you will also need to measure the height, width as well as the depth of your lift when the door is opened. Another point to consider is to check the maximum load allowance of this lift. In the event of exceeding this allowance, you might ask your property manager if this building has a service lift.

6. Are you still unsure?

You still unsure about the property dimensions, you do not need to worry. One of our experienced delivery team will visit you and perform all necessary checks and measurements for you and give recommendations based on the precise measurements they have taken.

If you have any other questions, email us at